Student Rights

Byron Region Community College (BRCC)  recognises that:

1. All students have a right to learn in an appropriate environment and that all people using the service have a right to be free from any form of harassment and/or discrimination.
2. Students have a right to have their learning needs addressed by the teacher.
3. Students have the right to expect a competent tutor and achieve the expected course outcomes.
4. Students have the right to be re-assessed if the competency is not achieved first time.
5. Students have the rights to normal privacy afforded all citizens in personal matters.
6. Students have a right to a prompt refund of course fees in accordance with the refund policy.
7. Students have the right to access their records held by Byron Region Community College.

Student Responsibilities

1. Students are expected to display a high level of personal responsibility for their learning process and for their interaction with staff members and other clients.
2. Anyone displaying inappropriate or dangerous behaviour, (e.g. disruptive class behaviour, refusal to follow OH&S procedures, non compliance with the Code of student responsibilities) may be required to attend a disciplinary meeting to discuss the necessary changes they need to make. If these changes are not adopted, the student may be dismissed from the course.
3. Students are required to dress appropriately, keeping in mind the nature of the course they are attending. Dress should reflect industry and community standards.
4. Students should come to class sober and drug free and smoke only in open areas away from other people.
5. Students are responsible for personal possessions while attending the course. Each student is expected to take responsibility for cleaning and tidying their work area at the end of each session and assisting with general class/venue tidying.
6. Students must pay all fees and charges associated with the course. At the discretion of the Operations Manager course fees may be able to paid by installment.
7. Students must recognise other peoples’ human worth and dignity and adhere to legal requirements regarding workplace harassment.
8. Students must report all injuries or incidents of harassment by other students or trainers/assessors promptly to the Operations Manager or Director.

Student Welfare and Guidance Services

Byron Region Community College’s primary concern is the achievement the vocational training goals of its students and to enhance lifelong learning for its clients. To this end we provide the following services:

• Assistance with literacy and numeracy.
• Referral to agencies which offer vocational counselling and advice
• Advice on possible Government support services.
• Arrangement for additional one-to-one tuition.

Student access to personal records

Students have the right to access the records held by Byron Region Community College that relate to them.  If you wish to access your records you must apply in writing to the Operations Manager or Director.  Your request will be responded to within 7 working days.

Please contact the Operations Manager or Equity Officer if you would like more information about any of these services.